March 15th, 2023 by Bill Patsouras
Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...
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Tags: customer experience, customer service, solutions, TAG
Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services
February 23rd, 2023 by Function4
UCaaS (Unified Communications as a Service) is an all-in-one, cloud-based communication solution for businesses. It consolidates voice, video, messaging, and collaboration into a single platform that can be accessed from any connected device. UCaaS...
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Tags: collaboration tools, mobility, solutions, unified communications
Posted in: Phone Systems
October 25th, 2021 by Function4
Having the right technology is critical for any small business. You operate lean and focus on
growth, so your investment in tech must be at the right time and for the right reasons. VoIP (voice
over IP) adoption can deliver many advantages for you....
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Tags: cost reduction, data backup and recovery, remote working, VoIP
Posted in: Business Technology, Phone Systems
June 23rd, 2021 by Kirsten Barta
The modernization and digitization of communications accelerated in the last year. As companies had to shift to a remote workforce, they found that critical tools and platforms needed to be accessible from anywhere. That meant adopting cloud technology...
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Tags: cloud-based, cost reduction, mobility, on-premise
Posted in: Phone Systems
June 3rd, 2021 by Darcy Mekis
The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help...
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Tags: contact center, data analysis, metrics, VoIP
Posted in: Phone Systems
February 18th, 2021 by Kirsten Barta
Businesses that are still relying on old-school methods such as on-site servers for file storage and an on-premises legacy phone system for communications are taking a risk. Without the flexibility and efficiency of the Cloud, you’ll be choking on...
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Tags: cloud-based, data backup and recovery, VoIP
Posted in: Business Technology, Phone Systems
February 16th, 2021 by Darcy Mekis
Did you know your legacy phone system could be costing you business and eating away at profits? No matter what type of business you run, communication is critical. Voice calling is instrumental in customer service, new sales, and collaboration. However,...
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Tags: cost reduction, cyberattacks, data backup and recovery, VoIP
Posted in: Phone Systems
February 11th, 2021 by Adam Vervaeke
For many companies, in as little a few days, business models shifted from tried and true operations to everything happening over the phone. We are all in uncharted ground, where distancing has become the prime directive and in-person interactions are...
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Tags: collaboration tools, Intermedia, mobility, VoIP
Posted in: Phone Systems
February 9th, 2021 by Darcy Mekis
The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. That’s due to not only the shift to required...
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Tags: collaboration tools, mobility, remote working, VoIP
Posted in: Phone Systems
February 4th, 2021 by Kirsten Barta
Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits. It’s time...
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Tags: cloud-based, cost reduction, data backup and recovery, mobility, on-premise, VoIP
Posted in: Phone Systems
February 2nd, 2021 by Kirsten Barta
Communication is one of the most important aspects of any company’s operations. Often, communication tools are not fully integrated, creating challenges for your team. By leveraging cloud communications, you can assure greater mobility and accessibility....
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Tags: cloud-based, collaboration tools, cost reduction, data backup and recovery, mobility, VoIP
Posted in: Business Technology, Phone Systems
January 28th, 2021 by Kirsten Barta
Communication and collaboration are critical to any business. Enabling your employees to do both of these effectively requires the right tools. Unified communications provide small businesses with everything they need. If you are considering switching...
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Tags: cloud-based, collaboration tools, cost reduction, small & medium-sized businesses (SMB)
Posted in: Phone Systems
January 26th, 2021 by Kirsten Barta
Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era.
To make the most suitable choice for your business, you’ll need...
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Tags: cloud-based, cost reduction, on-premise, VoIP
Posted in: Phone Systems
January 21st, 2021 by Adam Vervaeke
Cloud communications adoption was already on the rise even before 2020. The year-over-year market growth rate for Unified Communications as a Service (UCaaS) from 2018 to 2019 was 17.7 percent, with global revenue reaching $10.4 billion in Q4. Today,...
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Tags: collaboration tools, contact center, COVID-19, remote working, risk management
Posted in: Phone Systems
November 24th, 2020 by Kirsten Barta
Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era.
To make the most suitable choice for your business, you’ll need...
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Tags: cloud-based, collaboration tools, cost reduction, on-premise, VoIP
Posted in: Phone Systems
October 26th, 2020 by Ed Hoffmann
Communication and collaboration are critical to any business. Enabling your employees to do both of these effectively requires the right tools. Function4's cloud voice services (aka VoIP or Unified Communications) platform, Elevate, provides businesses...
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Tags: cloud-based, collaboration tools, contact center, data analysis, small & medium-sized businesses (SMB), VoIP
Posted in: Phone Systems
August 31st, 2020 by Ed Hoffmann
As storms continue to threaten the gulf coast region, now is the time to make sure you have a business continuity plan in place in the future. Don’t let a downtime event make your business a statistic.
FEMA states that almost 40% of businesses that...
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Tags: cloud-based, mobility, on-premise, VoIP
Posted in: Phone Systems
